What difference can a broker really make?

Celebrity chef Neil Perry has become an unlikely advocate of the insurance industry following a fire in his Sydney Rockpool Bar & Grill.

Initial damage reports suggested the business could be closed for months, costing Perry about 2000 bookings every week.

But when he was able to open the doors again after just four weeks, Perry said the experience had upended his expectations of the insurance industry.

“You hear a lot of horror stories (but) the exact opposite of whatever I thought about the industry happened to us’.

Allianz Claims General Manager, Lori Callahan, said loss adjudicators were on site immediately after notification and began assessment as soon as the fire crews and police deemed it safe to enter.

“The clean-up commenced immediately, enabling repair work to be started as soon as possible”. Thankfully, Perry worked with an insurance broker , who, just 9 months before the fire, reviewed his existing insurance, identified some gaps and rectified the issues ensuring that when it did come to claim time, he was provided with the highest level of coverage and protection.

So, just like you would go to a Lawyer for legal advice or an accountant for tax advice, you use NCFS as your broker to provide you with insurance advice. We are qualified professionals who will save you time and worry when it comes to your insurance needs.

We provide you with advice and assistance to make sure you are properly protected. We like to think of ourselves as educators-providing our clients with enough information to make an informed decision. We are able to explain your policy and any special situations that you need to watch out for, or that may be pertinent to you.

As well as this, we are there for you when it matters the most- claim time. NCFS will handle your claim from beginning to end, ensuring that all stages of the claim are handled fairly and promptly and we will keep you updated of your claims progress. We are here to answer any questions you may have with regards to your claim and we will make sure you get all your entitlements from your insurance policy.

If you experience a claim or need any further insurance advice, please contact us on 02 66 202000.